Delivery & Returns
DELIVERY & RETURNS
We appreciate you are busy so your order will be bought straight to your front door in the comfort of your home.Standard delivery cost is £4.99 for mainland UK for anything under £75
FREE POSTAL DELIVERY by APC on all orders over £75
Anything Ordered before 12pm on a Monday for Tuesdays delivery after 12pm
Anything Ordered before 12pm on a Tuesday for Wednesdays delivery after 12pm
Anything Ordered before 12pm on a Wednesday for Thursdays delivery after 12pm
Anything Ordered before 12pm on a Thursday for Fridays delivery after 12pm
Please contact APC the delivery company with any questions relating to your delivery or to track your order with the below link. The FAQ on the APC website may also be helpful.
Occasionally a product may be unavailable on the day of your delivery, we will then contact you about a substitute as a close alternative to your original choice.
As our products are supplied fresh and prepared to order, we regret that once an order is placed it is not possible to cancel it, and refunds will be at the discretion of the management. In the unlikely event of a product being unsatisfactory, please contact us immediately – please do not return goods without first contacting us.
SCHEDULING YOUR DELIVERY
We appreciate that you will want to know when your order will arrive.
Be sure to leave your mobile number so you can get a text with your 2 hour delivery slot.
You can name your delivery day (Tuesday to Friday).
Order before 12am for NEXT DAY DELIVERY
Any orders placed after 12pm on a Thursday are not delivered until the following Tuesday
We do not deliver on Saturday, Sunday or Monday’s
You don’t need to be at home when we deliver. At the checkout we ask that you leave instructions on somewhere your order can be left safely in the event nobody is around to accept delivery.
Your delivery will arrive in a special Stay-Chilled insulated box, which means an unopened consignment is chill test safe for up to 48 hours.
It is important that all meat products should be refrigerated as soon as you open your consignment.
All orders are delivered by our logistics company APC Overnight.
HFSRC Limited | 8 Castle Gates, Shrewsbury, Shropshire. United Kingdom. SY1 2AE
Reg Office Address: Beechcroft, Hampton, Malpas. Cheshire. United Kingdom. SY14 8JQ | Company Reg: 11809264